Puerto Plata Village, Puerto Plata ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Apartado 716, Puerto Plata, Dominican Republic

Puerto Plata Village, a 4-star resort inside the Playa Dorada Complex, features an expansive pool and unlimited water sports such as kayaking and windsurfing. This family-friendly resort offers various amenities including tennis courts and a children's club.

Rooms & Amenities

Rooms at Puerto Plata Village come with amenities like air conditioning, flat-screen TVs, and access to a private terrace surrounded by tropical gardens. Each room offers a mini-bar and features updated decor, although bathrooms may require attention.

Dining Options

Dining options include both buffet and a la carte restaurants, with reservations required for the latter. Meals at Puerto Plata Village cover all local brand drinks, ensuring guests can enjoy refreshments throughout the day.

Leisure & Family

Puerto Plata Village offers leisure activities like tennis on its six courts and various daily programs around the pool and beach. A dedicated children's area includes a playground and soccer field, catering to family needs.

Services & Facilities

Services at this Puerto Plata hotel include a 24-hour reception, currency exchange, and a babysitting service. Parking facilities consist of a garage and a car park, accommodating guests' vehicles during their stay.

“Nestled near Maymon, the hotel offers a cozy spot just a short stroll from the beautiful beach, perfect for both relaxation and adventure.”view full review

View resort on map

“A charming resort with vibrant beachside energy” view full review

Check-in/Check-out

from 15:00-23:59

from 13:00-14:00

Amenities

Private parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

All children: 0 - 7 years

Existing beds: FREE

Extra bed: us$ 18

All children: 8 - 12 years

Extra bed: us$ 18

All children: 13 - 17 years

Extra bed: SURCHARGE

Pets are not allowed.

Number of rooms:377

Former name

Puerto Plata Village Resort and Spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

4 persons

260 sq. feet

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Superior Room

Max:

4 persons

260 sq. feet

Bed options:

2 Double beds

Shower

Balcony

room details

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Suite

Max:

4 persons

540 sq. feet

Shower

Balcony

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Puerto Plata 2.8 mi

Airports

Gregorio Luperon International (POP) 7.5 mi

Cibao (STI) 37.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

I had a fantastic time utilizing the spa services at Puerto Plata Village, especially the deep tissue therapy combined with a jacuzzi session. The ambiance was perfect, and the staff ensured it was a nice experience, complete with cocktails for two. I felt rejuvenated afterward!

Sam123. United States, 2024-04-12Read full review on

Delicious A La Carte Meals

The dining experience was truly amazing. I had the opportunity to dine at the Italian restaurant, and the food surpassed my expectations. The antipasto was exquisite, and every dish that was served to us felt like it was crafted with care, making our evenings special.

Neil456. Canada, 2024-05-25Read full review on

Comfortable and Spacious Suite

I couldn't have asked for a better room. We opted for the Sun Club Jr suite, which came with two balconies and a spacious living area. The cleanliness of the room was impressive, and the air conditioning kept it perfectly cool. I loved spending lazy afternoons enjoying the view from the balconies!

Kirk789. United Kingdom, 2024-07-15Read full review on

Great Evening Shows

The entertainment at Puerto Plata Village was another highlight of my stay. Each night featured different shows, and they were not only entertaining but also engaged the guests in fun activities. It was a great way to unwind after a day at the beach, and I appreciated the effort the staff put into their performances.

Dave001. Australia, 2024-08-20Read full review on

What’s included

General

Free Wi-Fi
Free parking
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Elevator

Sports & Fitness

Exercise gym
Kayaking
Tennis
Golf course

Services

24-hour room service
Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Business center

Spa & Leisure

Swimming pool
Casino
Night club
Spa & wellness center
Jacuzzi

Room features

Air conditioning
Heating
In-room safe
Mini-bar
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone

Location

Apartado 716, Puerto Plata, Dominican Republic

Map view

Apartado 716, Puerto Plata, Dominican Republic

City landmarks

Shopping Area

Playa Dorada Mall

2600 ft

Costa Dorada

1.3 mi

Malecon

Malecon Puerto Plata

1.3 mi

Villa Belen

Parque Nacional La Isabela

1.3 mi

Bahia de Maimon Carretera Puerto Plata

Centro Ecuestre Ammann

4200 ft

Complejo Hotelero Playa Dorada s/n

Gran Ventana Beach Resort

2400 ft

El Pueblito

4500 ft

Playa Chaparral

Kite Legend Kiteboarding School

2900 ft

Playa Dorada Golf Club

2800 ft

Golf Course

Golfclub Playa Dorada

3000 ft

Parks

Yasipark

1.3 mi

Carretera Luperón Km. 4,5

Kviar Show Disco & Casino Puerto Plata

4800 ft

Entrada. De playa dorada

3900 ft

Guananico

100 Cocoa & Merengue

4500 ft

Mount Isabel de Torres

4500 ft

Carretera Navarrete-Puerto Plata Maggiolo

Hacienda Aqua

4500 ft

Garden

El Orquideario

1.2 mi

Un barriio

1.0 mi

4 wheel buggy

1.1 mi

Puerto Plata 57000

Del Oro Chocolate Factory

1.4 mi

Bergantin

1.3 mi

Beach

Playa Bergantin

1.3 mi

Gift-Shop Eduardo

1.5 mi

Museums

Brugal & Co

1.7 mi

Puerto Plata 5

Fun City Action Park

1.7 mi

Buggy primera parada

1.6 mi

Carretera a Playa Dorada

Brugal Ron Museum

1.7 mi

c/3 Fellito Mezon

Rancho Lorilar

1.8 mi

Buggy track 2 campo plantacioned

1.9 mi

Nearby

Entrada 2 playa dorada para los resorts

1700 ft

Restaurants

Le petit francois

4500 ft

Avenida Alemania Puerto Plata

La Veranda

3600 ft

Casa Colonial Hotel

Reviews and Ratings <br />

Feedback from previous guests about their experience.

62%

loved the resort and would return for another relaxing stay

Clean beach

Attentive manager

Lack of hot water

Outdated rooms

6.2/10

Nice

Rooms

5.0

Location

7.4

Service

6.8

Dining

5.2

Robert

United States of America, March 2025

5.0/10

The resort has potential but needs significant improvements. While I appreciated the friendliness of the staff, the room conditions were disappointing and the food quality left much to be desired. The location had a nice beach but wasn't directly beachfront, making it a bit of a hassle to access it. Overall, it's not a great value for money unless serious renovations and upgrades happen.

Rooms

5.0

The rooms were in really bad condition. They felt quite outdated and had issues like rusty bathroom curtains. It wasn't the cozy atmosphere I expected.

Service

7.0

The staff was friendly and showed a positive attitude, although they struggled with some requests, like customizing a meat order. They did offer to show us multiple rooms, but sadly they were all in similar condition.

Location

6.0

The resort isn't directly beachfront, which came as a disappointment. However, the beach area was nice, and there were opportunities to explore the local culture nearby.

Dining

5.0

Dining was quite disappointing as I experienced bad food poisoning during my stay, and the overall food quality was lacking. Breakfast options were limited, which didn't help.

Facilities

5.0

While the beach area had nice chairs and good swimming options, overall facilities need updating and better maintenance.

United States of America, December 2024

5.0/10

My experience at the resort was quite mixed. While the beach area was lovely and the staff were mostly warm and welcoming, the rooms left much to be desired, with cleanliness and maintenance being significant issues. The dining options were repetitive and not always appetizing; however, there were a few standout moments in the specialty restaurants. Overall, it offered good value for the right expectations, but improvements in cleanliness and food quality are definitely needed.

Rooms

5.0

The condition of the rooms was quite poor, with issues such as mold, bugs, and general disrepair. I didn't think any of them lived up to the images we'd seen online.

Service

5.0

Service varied; while the staff were polite and tried to help, they seemed overwhelmed and unable to address maintenance issues effectively.

Location

6.0

The location was near the beach and had potential, but the surrounding area felt neglected and some parts were quite dirty.

Dining

5.0

Dining was fairly disappointing. The buffet lacked variety and flavor, while some specialty restaurants provided better experiences but still had inconsistencies.

Facilities

6.0

The beach area was nice with plenty of space for lounging, but the overall facilities needed more upkeep and cleaning.

Jerry

United States of America, November 2024

6.8/10

This resort has some great qualities, like a clean beach and friendly staff, but unfortunately, my experience was marred by a series of issues. The lack of hot water was frustrating, and the rooms could definitely use some updating. While the pool area was pleasant, the overall condition of the property left much to be desired.

Rooms

6.0

The room I stayed in had a leak and hot water issues, but it was clean and comfortable despite the problems.

Service

8.0

Staff went above and beyond to help us, with the manager, Jack, being particularly attentive. However, I did encounter some challenges with their policies.

Location

7.0

The location is decent, with a beautiful beach nearby, but the property itself is showing signs of neglect.

Dining

6.0

Dining was average, with decent food options but nothing particularly memorable.

Facilities

7.0

The pool area was clean and updated, but overall, many facilities needed maintenance.

Clean beach

Lack of hot water

Laura

United States of America, October 2024

6.8/10

I had a wonderful two-week stay at Puerto Plata Village, enjoying the beautiful grounds and the variety of activities available. The beach was a short shuttle ride away and the accommodations were clean and well-maintained. However, the dining experience left something to be desired with the buffet food lacking excitement, and the pool cleanliness could use some improvement. Overall, it was great value for a family getaway, but just be prepared for a few quirks during your stay.

Rooms

7.0

Our room was basic but clean, with fresh towels provided daily. However, the overall condition could use some improvements, particularly in the bathrooms where mold was noticeable.

Service

6.0

Service varied, with some dining staff showing less respect at times, but the housekeeping staff were excellent and always kept things tidy.

Location

9.0

The hotel grounds were clean and updated, with a fantastic beach area just a short shuttle ride away. Location-wise, it was convenient for exploring the surrounding areas.

Dining

5.0

Dining options were mostly underwhelming at the buffet with repetitive menu items, although the specialty restaurants offered a better experience.

Facilities

7.0

The hotel had nice facilities, including clean pool areas, but the cleanliness of the waterline tiles was disappointing.

Philip

United States of America, October 2024

7.8/10

I just returned from an amazing two-week stay at Puerto Plata Village with my family. The hotel grounds were absolutely gorgeous, very clean, and well-maintained. The beach was just a quick shuttle ride away and offered plenty of activities. However, while the food was decent, it wasn’t always the best. Overall, we had a fantastic time with lots of family-friendly activities and a welcoming atmosphere.

Rooms

7.0

We upgraded to a superior room which was basic but clean, with two double beds and a small fridge. Housekeeping did a great job maintaining the cleanliness throughout our stay.

Service

8.0

The service was mostly great, with friendly staff making sure we were comfortable. However, we did experience some inconsistency on weekend dining as locals joined in.

Location

9.0

The hotel is perfectly located just two minutes from the beach by shuttle, offering a beautiful environment surrounded by lush greenery.

Dining

7.0

Dining options were varied, with the buffet being average, but the Italian restaurant was fantastic! Nonetheless, the breakfast was the same every day.

Facilities

8.0

The hotel featured a large pool area with various activities and a nice beach. However, the pool tiles did need some cleaning when we arrived.